Delivery terms

Delivery information:

All prices shown on our website are without transportation costs. We are constantly looking for best solution to deliver the goods as soon as possible. Delivery prices are calculated individually and will be shown on proforma invoice with order confirmation you receive from us after placing an order.

All goods can be picked up free of charge at our office in Kaunas, Lithuania.

The goods will be delivered to the exact address given on order placing time.

Order starts immediately after receiving bank transfer to our account.

If goods are in stock we can deliver as soon as next day. If we do not have in our stock we will inform you about possible delivery term as soon as possible.

During delivery you must check the condition of the goods. If there are any damages to the packaging you should mark it on delivery papers. If all documents are signed during the delivery it is considered that you have know claims.

 

Return information:

All stock items can be returned within 14 days from date on invoice. All special products produced individually cannot be returned.

Product returns accepted only if in original packaging. Must include original invoice received with the products.

The buyer is responsible for returning complete item and packing the item. If the item is not complete and properly packaged, the Seller will not accept the item to be returned.

Goods will not be accepted back if used and/or damaged and/or lost original appearance (changes in the appearance of the product or its packaging that were necessary to inspect the product are not considered to be essential changes to the appearance of the item).

If the received product does not meet quality requirements, the buyer must contact “esviesa.lt” staff about item repair, return or additional discount to the broken item.